Shipping policy

We strive to process and dispatch all orders from our warehouse within 24 to 48 hours of purchase. However, during busy sales periods and holiday seasons, the processing time may be extended to 72 hours due to the high volume of orders we receive. Rest assured that we will do everything in our power to get your order to you as quickly as possible.

Once your order has been shipped, you will receive an email from us with a tracking number, which you can use to track your package's journey to your doorstep. We understand the importance of knowing when your order will arrive, and we are committed to providing you with complete transparency throughout the shipping process.

STANDART SHIPPING CH:

SwissPost shipping (2-3 business days) - FREE

STANDART SHIPPING EU:

DHL shipping (2-4 business days) - FREE

NO DUTIES & TAX FOR SHIPMENTS WITHIN THE EU

INTERNATIONAL EXPRESS

DHL or Fedex Express shipping (3-5 business days) - FREE - Transit times may be affected in case of local customs delays.

CUSTOM DUTIES AND TAXES

Your order may be subject to VAT, other taxes and import duties, which are levied once your package reaches your country. MIHARO ships international orders with duties and taxes unpaid, and does not collect VAT, other taxes nor import duties. MIHARO is not responsible for any customs fees, duties, or taxes on international shipments. To avoid any complications, please check with your local customs office for rules that may apply to you before placing your order. If your shipment is returned due to not paid VAT and/or import duties, it will be returned to our warehouse, and we will refund you the amount paid, minus the original shipping cost . If you need further assistance with your order, please contact us at info@shopmiharo.com.