Privacy policy

Personal Data 

Personal data is data that pertains to an identified or identifiable person. This includes, for example, a person’s name, email address or phone number. However, this also includes data about preferences, hobbies, memberships or websites which were viewed by someone and may also include information on user’s online-activities.

Legal Basis

To the extent that we need a legal basis on which to process Personal data, we will rely on our legitimate interest to do so. However, if consent is required in a particular case, we ask for consent on a separate basis. In certain cases, we may process the user’s Personal data in relation with the enforcement, exercise or defence against legal claims.

Which, how and what purposes for Personal data is processed 

Under this notice Personal data is processed as follows:

Access Data / Server Log Files

We collect data (“server log files”) about every access to the service. Access data includes:

  • Name of the retrieved website
  • File
  • Date and time of retrieval
  • Amount of data transferred
  • Message about successful retrieval
  • Browser type plus version and language
  • User operating system
  • Referrer URL (the previously visited page)
  • IP address and the requesting provider.

Whom we share Personal data with

We may disclose Personal data to third parties if we wish to retain the services of the latter (e.g. data hosting services, cloud services, marketing services, statistical evaluations etc.).

However, on the basis of concrete evidence, if a legitimate suspicion of unlawful use exists, our service providers may retrospectively review log data. 

We will select our data processors and conclude suitable contractual agreements to ensure that your Personal data is protected for the entire period during which it is processed. 

We may furthermore transfer Personal data to other third parties for their own purposes. This is done either on an anonymous basis, so that your identity cannot be deduced, or solely with you permission. In these cases, the recipient’s own data privacy policies apply.

We may additionally disclose Personal data to third parties (e.g. authorities) where required to do so by law. We furthermore reserve the right to process Personal data if so required to comply with a judicial order or to enforce or defend against a legal claim, or if we deem it necessary for any other legal grounds.

The recipients of Personal data may be located abroad - including in countries outside Switzerland, the EU/EEA which may not provide for adequate data protection. If we do transfer Personal data to countries without an adequate data protection level we are under a duty to ensure that such Personal data will be sufficiently protected by additional safeguards defined by law (e.g. data transfer agreements, EU-Model Clauses, binding corporate rules etc.).

Data security

We take appropriate technical and organizational measures (e.g. encryption, access restriction, data backup and instructions to our employees etc.) in order to protect the user’s Personal data adequate to the related risk. As a general rule, however, security risks cannot be completely excluded; certain residual risks are unavoidable.

Storage of Personal data

We store Personal data as long as it is necessary for the specific purpose for which we have collected it. We also store Personal data if we have a legitimate interest in storing or longer storage is required or permitted by law (e.g. to fulfill contractual obligations, to offense or defense legal claims, for archiving purposes, to ensure IT security, or as long as statutory provisions require such storage).

Modifications to this data privacy notice

As a general rule, the version of the privacy notice in force when the processing concerned began shall apply. We may adapt this privacy notice from time to time, especially if we change our data processing procedures or if new legal provisions come into effect. We will inform users of any significant changes, where this is possible without disproportionate effort or expenditure.


"Cookies" are small files that are stored on users' computers. Different information can be stored within cookies. A cookie is primarily used to store information about a user (or the device on which the cookie is stored) during or after a visit to an online service. Temporary cookies (or "session cookies" or "transient cookies"), are cookies that are deleted after a user leaves an online service and closes their browser. For example, this type of cookie can store the content of a shopping cart in an online shop or a login status. The term "permanent" or "persistent" refers to cookies that remain stored even after the browser has been closed. For example, a login status can be saved if users visit it several days later. Likewise, this kind of cookie can store the interests of a user which are used for range measurement or marketing purposes. A "third-party cookie" refers to cookies that are offered by providers other than the controller who manages the online service (otherwise, if only their own cookies are used, these are called "first-party cookies").

If a user does not want cookies stored on her computer, she will be asked to disable the option in her browser's system settings. Saved cookies can be deleted in the browser’s system settings. The exclusion of cookies can lead to functional restrictions of this online service.


When contacting us (for example via a contact form or an e-mail), the details of the user are stored in order to process the request as well as in the event that follow-up questions arise.


Online Presence in Social Media

We maintain an online presence within social networks and platforms in order to communicate with customers and prospects, in order to inform them about our products.

Unless otherwise stated in our privacy notice, we process users’ data as far as they communicate with us within the social networks and platforms, e.g., write posts on our online presence or send us messages.

When retrieving the respective networks and platforms, the terms and conditions and the data privacy rules apply to their respective operators.

Contact us 

For any questions, concerns, requests for information or other comments, please contact us at any time using the contact details below.

Company details

Miharo Trading GmbH is responsible for the processing of Personal data under this privacy notice. For any queries in relation with this privacy notice please contact us as follows:

Miharo Trading GmbH
Margarethenstrasse 39
4053 Basel